Privacy Policy

Issued: November 21, 2017

Last Updated: June 28, 2026

Prosper Consulting Inc., doing business as The Tech Academy ("The Tech Academy," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our websites, submit forms, communicate with us, create an account, enroll in a program, use our learning systems, participate in our services, or otherwise interact with The Tech Academy.

This Privacy Policy applies to websites, landing pages, forms, portals, learning platforms, communications, and services operated by The Tech Academy, including websites and domains owned or operated by Prosper Consulting Inc. and its DBAs, such as The Tech Academy, The Sales Academy, and Prosper I.T. Consulting.

By using our websites or services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

The Tech Academy websites and landing pages;
Online contact forms, application forms, enrollment forms, and account forms;
Student portals, learning management systems, and online course platforms;
Phone calls, text messages, emails, chat, video calls, and other communications;
Admissions, enrollment, student services, instructor support, job placement assistance, and related services;
Marketing, analytics, advertising, events, promotions, and referral activities;
Payment, billing, tuition, financing, refund, and account-related interactions;
Any other service or interaction that links to or references this Privacy Policy.

Some services may also be governed by additional agreements, disclosures, school catalog terms, enrollment agreements, refund policies, financing agreements, student policies, cookie notices, or terms and conditions. If there is a conflict between this Privacy Policy and a more specific written agreement or legally required disclosure, the more specific document will control for that subject matter.

2. Personal Information We Collect

The personal information we collect depends on how you interact with us. We may collect the following categories of information:

A. Contact Information

We may collect your name, email address, phone number, mailing address, city, state, ZIP code, country, and other contact details.

B. Admissions and Enrollment Information

If you request information, apply, enroll, or communicate with admissions, we may collect information such as your program interests, educational background, work background, technology experience, study goals, preferred schedule, application responses, admissions interview information, assessment results, enrollment documents, signed agreements, and related records.

C. Student Record Information

For enrolled students, we may collect and maintain student records, including program selected, start date, study schedule, course progress, attendance or participation information, instructor communications, assignments, projects, tests, exams, grades, completion records, certificates, transcripts, daily reports, weekly student interviews, support requests, disciplinary records, withdrawal records, refund records, and other school-related records.

D. Payment and Billing Information

We may collect billing contact information, payment status, transaction records, tuition information, financing information, discount or scholarship information, refund information, invoices, receipts, payment plan details, and related account information.

When you make a payment, your payment card, bank, or financing information may be collected and processed by third-party payment processors or financing providers. We generally receive limited payment confirmation and transaction details rather than full payment-card information.

E. Communication Information

We may collect information from phone calls, voicemails, emails, text messages, chat messages, video calls, forms, surveys, support tickets, social media messages, and other communications with us.

Communications may be recorded, saved, or monitored for training, quality assurance, compliance, dispute resolution, student support, admissions, and operational purposes, where permitted by law.

F. Career Services and Job Placement Information

If you use career services or job placement assistance, we may collect resumes, cover letters, portfolio information, GitHub or LinkedIn profiles, job-search activity, interview preparation information, employer communications, job applications, employment status, job offer information, compensation information voluntarily provided by you, and other career-related details.

G. Website, Device, and Usage Information

When you visit our websites or use our online services, we may automatically collect information such as IP address, device type, browser type, browser version, operating system, pages visited, links clicked, time spent on pages, referring URLs, access dates and times, general location information, cookie identifiers, session data, and other technical or usage information.

H. Cookies, Tracking, and Analytics Information

We may use cookies, pixels, tags, scripts, analytics tools, advertising tools, and similar technologies to operate our websites, remember preferences, understand website usage, improve user experience, measure marketing performance, and deliver or evaluate advertising.

I. Sensitive Personal Information

In limited circumstances, we may collect information that may be considered sensitive under applicable law, such as date of birth, disability information, veteran status, demographic information, ethnicity, assessment results, or account credentials.

We collect and use sensitive information only as reasonably necessary for admissions, enrollment, student services, accommodations, legal compliance, regulatory reporting, recordkeeping, account security, or other permitted purposes.

We do not knowingly use sensitive personal information to infer characteristics except as permitted by law.

J. User-Submitted Content

You may submit assignments, projects, code, documents, testimonials, reviews, feedback, survey responses, images, videos, comments, messages, or other content. We collect and process this information as part of providing services, operating the school, improving programs, resolving issues, or using content with permission where required.

3. Sources of Personal Information

We may collect personal information from:

You directly;
Your parent, guardian, sponsor, employer, or authorized representative, where applicable;
Our websites, forms, portals, and learning systems;
Admissions, instructors, student services, career services, finance, and administrative staff;
Payment processors, financing providers, and billing systems;
Email, SMS, CRM, marketing, analytics, advertising, and communication platforms;
Social media platforms or public online sources, if you interact with us there;
Referral sources;
Service providers and contractors;
Government agencies, regulators, auditors, or legal authorities, where applicable;
Other sources permitted by law.

4. How We Use Personal Information

We may use personal information for the following purposes:

To operate, maintain, and improve our websites and services;
To respond to inquiries and provide information about programs;
To process applications, admissions, enrollment, and student records;
To create and manage user accounts;
To provide access to courses, curriculum, student portals, and learning systems;
To provide instructor support, student services, academic support, and career services;
To process payments, tuition, invoices, financing, refunds, and account balances;
To verify identity, eligibility, attendance, progress, completion, and compliance with school policies;
To communicate with you by phone, email, text message, mail, portal message, or other channels;
To send administrative, transactional, legal, security, and account-related notices;
To send marketing, promotional, event, admissions, and program-related communications where permitted by law;
To personalize and improve website content, communications, and services;
To analyze website traffic, marketing performance, user experience, and service effectiveness;
To protect the security and integrity of our websites, systems, accounts, students, employees, and services;
To detect, prevent, investigate, or respond to fraud, misuse, security incidents, policy violations, or unlawful activity;
To enforce our Terms and Conditions, enrollment agreements, school policies, and legal rights;
To comply with legal, regulatory, licensing, accreditation, tax, accounting, reporting, recordkeeping, or law-enforcement obligations;
To resolve disputes, complaints, chargebacks, student issues, and legal claims;
To conduct internal business operations, audits, reporting, training, quality assurance, and administration;
To complete a merger, acquisition, sale, transfer, reorganization, or other business transaction;
For any other purpose disclosed at the time of collection or with your consent.

5. Communications, Email, Phone Calls, and Text Messages

When you provide contact information to The Tech Academy, you authorize us to contact you using the information you provide, subject to applicable law.

We may contact you by phone, email, text message, mail, portal message, or other communication methods for admissions, enrollment, student support, account access, billing, career services, program updates, events, promotions, and related purposes.

Email Communications

We may send you marketing emails, newsletters, program updates, admissions information, and promotional materials. You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Even if you unsubscribe from marketing emails, we may continue sending non-marketing communications, including messages related to enrollment, student services, payments, security, legal notices, account access, and other administrative matters.

Phone and SMS Communications

If you provide your phone number and consent where required, we may call or text you using automated or non-automated technology for admissions, marketing, enrollment, student support, reminders, account access, and related purposes.

Your consent to receive marketing calls or text messages is not required as a condition of purchasing services, enrolling in a program, or receiving educational services.

Message and data rates may apply. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

You may opt out of text messages at any time by replying STOP. You may request help by replying HELP. You may also contact us directly to revoke consent or update your communication preferences.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Operate and secure our websites;
Remember preferences and improve user experience;
Understand how visitors use our websites;
Measure traffic and performance;
Support analytics and reporting;
Improve admissions and marketing efforts;
Deliver, measure, or improve advertising;
Prevent fraud and protect website security.

You can control cookies through your browser settings. If you disable cookies, some features of our websites or services may not function properly.

We may use third-party analytics tools, such as Google Analytics, and advertising or tracking technologies from third-party providers. These providers may collect information about your use of our websites and other websites over time.

Please review our Cookie Policy for more information, if available.

7. Online Advertising and Analytics

We may work with advertising, analytics, and marketing partners to understand website traffic, improve campaigns, measure conversions, and show relevant advertising.

These partners may collect or receive information such as IP address, cookie identifiers, device information, browser information, pages visited, form interactions, and general location information.

We do not sell personal information for money. However, some privacy laws define "sale," "sharing," or "targeted advertising" broadly. Certain analytics, pixels, cookies, or advertising activities may be considered a "sale," "sharing," or "targeted advertising" under those laws.

Where required by law, you may opt out of the sale or sharing of personal information, targeted advertising, or certain tracking activities by using the privacy controls provided on our website, adjusting cookie settings, using supported browser privacy signals, or contacting us.

8. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

A. Service Providers and Contractors

We may share information with vendors and contractors who help us operate our business, including website hosting providers, cloud storage providers, learning management systems, CRM providers, email platforms, SMS providers, payment processors, financing providers, analytics providers, advertising platforms, video conferencing tools, student support tools, IT providers, security providers, and professional service providers.

These parties are authorized to use personal information only as needed to provide services to us or as otherwise permitted by law.

B. Employees, Instructors, and Internal Teams

We may disclose information internally to admissions, instructors, student services, career services, finance, compliance, leadership, technical support, and other authorized personnel who need the information to perform their duties.

C. Payment and Financing Partners

If you make a payment, use financing, set up a payment plan, or request a refund, we may share information with payment processors, banks, financing companies, collection providers, or related financial service providers.

D. Career Services and Employment Support

If you use career services, we may share information with potential employers, hiring partners, recruiters, job platforms, or professional contacts with your consent or at your direction.

E. Legal, Regulatory, and Compliance Purposes

We may disclose information to government agencies, regulators, licensing bodies, auditors, law enforcement, courts, attorneys, accountants, or other parties when we believe disclosure is required or permitted by law, regulation, legal process, licensing requirements, school oversight requirements, or to protect legal rights.

F. Business Transfers

If The Tech Academy is involved in a merger, acquisition, financing, reorganization, sale of assets, transfer of business operations, bankruptcy, or similar transaction, personal information may be disclosed or transferred as part of that transaction.

G. Protection of Rights and Safety

We may disclose information if we believe it is necessary to protect The Tech Academy, our students, employees, users, systems, property, rights, safety, reputation, or the rights and safety of others.

H. With Consent or Direction

We may disclose information with your consent or at your direction.

9. Student Records and Educational Information

The Tech Academy may maintain student records as required or permitted by applicable law, licensing requirements, school policies, enrollment agreements, and business needs.

Student records may include enrollment documents, academic progress, grades, tests, assignments, completion records, transcripts, attendance or participation information, communications, payment records, disciplinary records, withdrawal records, refund records, and related information.

We may disclose student records to authorized school personnel, service providers, regulators, licensing agencies, auditors, legal counsel, payment or financing providers, employers or career-service recipients with consent, and other parties as permitted or required by law.

Students may request access to certain records by contacting The Tech Academy, subject to identity verification, applicable law, school policy, and record-retention requirements.

10. Artificial Intelligence, Chatbots, and Automated Tools

The Tech Academy may use artificial intelligence tools, chatbots, automated systems, or similar technologies to support education, admissions, student services, marketing, communications, content development, tutoring, productivity, or internal operations.

Information you provide through AI tools, chatbots, forms, support tools, or third-party platforms may be processed by The Tech Academy or its service providers.

You should not submit sensitive, confidential, proprietary, financial, health, or third-party information into AI tools or chat systems unless The Tech Academy specifically requests it and provides an appropriate method for doing so.

AI-generated responses may be inaccurate, incomplete, or outdated and should not be treated as official school policy unless confirmed by an authorized Tech Academy representative or official school document.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain student records, comply with legal and regulatory requirements, resolve disputes, enforce agreements, support business operations, protect rights, and meet accounting, tax, licensing, and reporting obligations.

Retention periods vary depending on the type of information, purpose of collection, applicable laws, school policies, contractual obligations, and business needs.

We may retain deidentified, aggregated, or anonymized information for longer periods where it no longer identifies a particular individual.

12. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no website, system, transmission, storage method, or online service is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your account credentials, using secure devices, maintaining updated software, and notifying us promptly if you believe your account or information has been compromised.

13. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, such as the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of personal information, subject to exceptions;
Request a copy of certain personal information;
Opt out of certain marketing communications;
Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable;
Limit certain uses of sensitive personal information, where applicable;
Appeal a denied privacy request, where applicable;
Not be discriminated against for exercising privacy rights.

To submit a privacy request, contact us at:

[email protected]

503.206.6915

We may need to verify your identity before processing certain requests. We may deny or limit requests where permitted by law, including when information must be retained for legal, regulatory, student-record, security, payment, dispute-resolution, or operational reasons.

14. State Privacy Rights

Certain state privacy laws may provide additional rights to residents of those states. These rights may vary depending on where you live, the type of personal information involved, and whether The Tech Academy is subject to the specific law.

Where applicable, residents of states with consumer privacy laws may have rights to know, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information.

Where required, we will provide a method to opt out of targeted advertising, sale, or sharing of personal information, and we will honor legally required browser-based opt-out signals.

If we deny a privacy request and applicable law gives you the right to appeal, you may appeal by replying to our decision email or contacting us at [email protected] with the subject line "Privacy Appeal."

15. California Privacy Notice

If The Tech Academy is subject to the California Consumer Privacy Act, as amended, California residents may have additional rights regarding their personal information, including rights to know, access, delete, correct, opt out of sale or sharing, limit certain sensitive personal information uses, and not be discriminated against for exercising privacy rights.

In the preceding 12 months, we may have collected the categories of personal information described in this Privacy Policy, including identifiers, contact information, internet or network activity, education-related information, commercial information, payment-related information, communications, professional or employment-related information, sensitive personal information, and inferences based on interactions with our services.

We collect and use these categories for the purposes described in this Privacy Policy. We disclose them to the categories of recipients described in this Privacy Policy.

We do not knowingly sell or share the personal information of individuals under 16.

We do not sell personal information for money. However, certain analytics, advertising, cookie, or pixel activities may be considered "sharing" or a "sale" under California law. Where applicable, California residents may opt out by using the privacy controls on our website or by contacting us.

16. Oregon Privacy Notice

If The Tech Academy is subject to the Oregon Consumer Privacy Act, Oregon residents may have rights to confirm whether we process their personal data, access personal data, correct inaccuracies, delete personal data, obtain a copy of personal data, opt out of targeted advertising, sale of personal data, or certain profiling, and appeal a denied request.

Oregon residents may submit privacy requests using the contact information in this Privacy Policy.

17. International Users

The Tech Academy is based in the United States. If you access our websites or services from outside the United States, you understand that your information may be collected, transferred, stored, and processed in the United States or other locations where our service providers operate.

Privacy laws in the United States may differ from those in your country.

Where international privacy laws apply, our legal bases for processing may include consent, performance of a contract, compliance with legal obligations, legitimate interests, protection of rights, and other lawful bases.

18. Children's Privacy

Our websites and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required consent.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Students under 18 may be required to obtain parent or guardian consent before enrolling or using certain services.

19. Third-Party Websites and Services

Our websites and services may contain links to third-party websites, platforms, tools, payment processors, financing providers, social media sites, video platforms, job boards, analytics providers, advertising networks, or other services.

We are not responsible for the privacy practices, security, content, or policies of third parties. Your use of third-party services is subject to their own terms and privacy policies.

If you interact with The Tech Academy on social media platforms, those platforms may collect information about you according to their own privacy policies.

Information you post publicly on social media may be visible to others. Please use caution when sharing personal information in public or semi-public spaces.

21. Do Not Track and Browser Privacy Signals

Some browsers send "Do Not Track" signals. Because there is no uniform industry standard for responding to Do Not Track signals, our websites may not respond to them.

Where required by applicable law, we will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, if our systems are able to detect and process them.

22. Deidentified and Aggregated Information

We may use deidentified, anonymized, or aggregated information for analytics, reporting, research, marketing, operations, program improvement, and other lawful business purposes.

We will not attempt to reidentify deidentified information except as permitted by law.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a revised "Last Updated" date. Changes are effective when posted unless otherwise stated.

If we make material changes, we may provide additional notice, such as by posting a prominent website notice or sending an email notification where appropriate.

Your continued use of our websites or services after an updated Privacy Policy is posted means you acknowledge the updated policy.

24. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

Prosper Consulting Inc., DBA The Tech Academy

Mailing Address: 310 SW 4th Ave, Suite 440, Portland, Oregon 97204

Phone: 503.206.6915

Email: [email protected]